Returns & FAQ

Digital Products Refund Policy

Purchase Terms of Agreement

The purchase of digital products, including downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy

All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through Fourthwall. Fourthwall acts as SUALVI's merchant of record and use a secure payment gateway that uses SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries. Your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on sualvi.com & store.sualvi.com are non-refundable or exchangeable.

Since the products made available here are intangible, there is a strict no refund policy.

SUALVI reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact us with your transaction/payment details to ensure your product is delivered as soon as possible.